台湾日前发生男子声称HTC 手机爆炸结果是谎报后,一名印度女子近期在脸书称她的HTC Desire 10 Pro 爆炸,炸伤手指且眼睛感染,HTC 指出,正在尽快努力调查中。
「印度时报」(Times of India)报导3C产品的网站「Gadgets 360」就此事联络HTC,HTC发表公开声明说,「HTC接到客户(有关手机爆炸)的报告,我们正尽快地努力调查中。 」HTC声明强调,「一如往常,我们客户的安全是首要任务。」
「德干纪事报」(Deccan Chronicle)报导,一名印度女子卡普尔(Nidhi Kapoor)6 月28 日在脸书贴文述说,自己的HTC Desire 10 Pro 手机在6 月21 日爆炸的经过,并指手机爆炸后烧伤她的手指,还让眼睛感染。
21st June 2017, my HTC 10 exploded which burned my fingers and gave an infection in the eye. I purchased on 17th january 2017. It has been a week and since then HTC have given me no response. All they ask is my email id and imei number which i have given so many times. It was not even charging when the phone exploded and not even on call. I am not able to work and even do properly day to day activities. I demand some answers for this. It could have been worst if the phone would hv exploded in any kind of transportation and it would have been easy to declare me a terrorist. I want this issue to be resolved and demand to take this situation very seriously
卡普尔抱怨说,手机爆炸时,甚至不是在充电或在通话中;伤势让她无法工作也无法过日常生活。她指出,虽然她致电向HTC 反映,HTC 向她要了电子邮件、手机的身分证IMEI 号码多次,她也提供,但迄今已经一周,HTC 仍然没有回应,让她非常失望。
Desire 10 Pro 是HTC 2016 年9 月发表的新机,同年10 月在印度市场销售,售价2 万6,490 卢比(新台币近1 万3,245 元)。